MD Anderson Veteran Jobs

Job Information

MD Anderson Cancer Center Research Assistant I - Translational Molecular Pathology (rBQL) in Houston, Texas

SUMMARY

The primary purpose of the Research Assistant I position is to provide assistance in the APOLLO Research Biospecimen Qualification Laboratory (rBQL) and database maintenance and in carrying out various laboratory procedures as per standard operating procedures (SOPs).

JOB SPECIFIC COMPETENCIES

Lab Coordination Catalogs sample entries, scanned images, distributes samples to pathologists for quality assessment, pull sample reports from BIMS, and maintains inventory of the samples received from ITB and other labs. Assist lab personnel with batching, shipping and delivery of samples to other platforms and labs for downstream analyses. Communicates with the APOLLO study coordinators on status of research samples. Ensures sufficient inventory of reagents, consumables and materials. Distributes laboratory supplies to appropriate laboratory personnel.

Collaboration and Project Administration Assists in ordering of supplies. Provides maintenance and calibration for lab equipment on a regular basis.

Maintains and updates the laboratory's clinical research samples received. Records and evaluates data in accordance with methods requested. Conducts assigned laboratory experiments alone or under close supervision, following the rBQL lab's SOPs.

Continued Education Consistently attends classes on new techniques, database programs or topics that are related to the lab functions. Learn RNA/DNA extraction, sample embedding, cutting, scanning, and other procedures routinely performed in rBQL. Searches literature and investigates emerging data analysis tools and technologies. Reads and interprets relevant articles related to ongoing rBQL processes.

Other duties as assigned

COMPETENCIES

Analytical Thinking - Gather relevant information systematically; break down problems into simple components; make sound decisions.

Innovative Thinking - Approach problems with curiosity and open-mindedness; offer new ideas, solutions and/or options.

Technical/Functional Expertise - Demonstrate technical proficiency required to do the job; possess up-to-date knowledge in the profession; provide technical expertise to others.

Service Orientation

Provide service to our stakeholders, including patients, caregivers, colleagues and each other, in a safe, courteous, accountable, efficient and innovative manner to include:

  • Promoting inclusiveness and collegiality that demonstrates respect and professionalism to our stakeholders at all times

  • Modeling safe, ethical behavior that mitigates risk to the institution through sound business practices, and adherence to MD Anderson's Standards of Conduct, institutional policies and procedures

  • Responding to requests in a timely manner while proactively communicating expectations for procedures, service arrival, or project deliverables to stakeholders

  • Using the steps to HEAL (Hear, Empathize, Address and Learn) the relationship when service recovery is needed

Customer Focus

Builds and maintains customer satisfaction with the products and services offered by the organization through skills demonstrated in communication, personalization of interaction, regulation of emotions, and proactive problem solving.

Performance Statement Examples

  • Presents a cheerful, positive manner with customers either on the phone or in person. Shows interest in, actively listens to and responds in a clear and timely manner to customer's expressed needs.

  • Focuses on the customer's results, rather than own. Goes beyond basic service expectations to help customers implement complete solutions through personalized service that anticipates the customer's unspoken needs.

  • Delivers services when and where the customer needs them. Explores options when unable to deliver a requested product or service, and pursues solutions until the customer is satisfied by addressing the root cause of the issue. Problem solves with patient, family member, care giver or clinical team to aid in proactively resolving issues and concerns.

  • Provides to customers status reports and progress updates. Seeks customer feedback and ensures needs have been fully met.

Talks to customers (internal and external) with a pleasant tone to find out what they need and how satisfied they are with the service. Remains in control of own reactions and responds in a manner that demonstrates appropriate nonverbal cues and complements the customer's emotions in the situation. Recognizes when it is necessary to escalate situations to leadership to ensure customer satisfaction

Bachelor's degree, major course work in one of the basic sciences. No experience. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

Additional Information

  • Requisition ID: 137114

  • Employment Status: Full-Time

  • Employee Status: Regular

  • FLSA: non-exempt, eligible for overtime, and is subject to the provisions of the Fair Labor Standards Act (FLSA)

  • Work Week: Nights, Weekends

  • Fund Type: Soft

  • Pivotal Position: No

  • Minimum Salary: US Dollar (USD) 30,400

  • Midpoint Salary: US Dollar (USD) 38,000

  • Maximum Salary : US Dollar (USD) 45,600

  • Science Jobs: No

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