MD Anderson Cancer Center Program Manager - Pathology Lab Medicine Quality Assurance in Houston, Texas
*The ideal candidate will have a Medical Technologist background and be ASCP certified.*
The University of Texas MD Anderson Cancer Center in Houston is one of the world's most respected centers focused on cancer patient care, research, education and prevention. It was named the nation's No. 1 hospital for cancer care in U.S. News & World Report's 2018 rankings. It is one of the nation's original three comprehensive cancer centers designated by the National Cancer Institute.
Facilitate projects and institutional initiatives for the Division of Pathology & Laboratory Medicine. Collaborates with divisional leadership and cross-functional team members to develop objectives, project plans and performance measures that directly affect quality improvement, patient and staff satisfaction and operational administrative processes in the Division. Performs data analytics for projects. Independently develops and provides professional and detailed project status reports that indicate progress, milestones, risks and challenges. Develops project budget needs and collaborates with finance team to provide funding information and assure adherence to budget guidelines. Communicates and clarifies roadblocks, timeline and tasks associated with each project.
JOB SPECIFIC COMPETENCIES
Facilitate projects and institutional initiatives for the Division of Pathology & Laboratory Medicine
• Collaborates with divisional leadership and cross functional team to develop project plan.
• Identify and address key issues, problems, approaches, timelines, performance metrics, resources required, and budget for assigned projects
• Develops project budget needs and collaborates with stakeholders to provide funding information and assure adherence to budget guidelines
• Performs analytics to support data gathering and projects
• Ensures projects are delivered on time and within budget
• Communicates and clarifies roadblocks, timeline and tasks associated with each project.
• Ensures a proactive, collaborative, transparent project management process and active communication regarding implications to stakeholders
• Performs risk management for processes and projects
Communication related to project facilitation, implementation and change management and relationship building
• Interacts regularly with divisional and or department leadership, and ensure messaging reached stakeholders to support change management at a local level
• Provides regular status updates to divisional leadership and other key stakeholders
• Builds relationships with departments and divisions throughout the institution, and external organizations as needed, to gather information needed to facilitate and complete projects
• Manages the relationship with all stakeholders
• Maintains an understanding of institutional and divisional culture and operational dynamic
Quality, systems and culture of improvement mindset
• Understands and utilizes systems thinking principles.
• Independently uses lean, Six Sigma and other quality improvement techniques
• Leads by example in the development and maintenance of a culture of continuous improvement using Service Excellence and Just Culture principles.
Education: Bachelor's degree.
Preferred Education: Master's Level Degree
Preferred Certification: Project Management Certification (PMI or similar)
Lean and/or Six Sigma Black Belt or Master Black Belt
Experience: Five years of related program management experience. May substitute required education degree with additional years of equivalent experience or completed years of college on a one to one basis. With preferred degree, three years of required experience.
Preferred Experience: Five years of experience in leading/ facilitating Projects / Quality Improvement initiatives
Bachelor's degree. Five years of related program management experience. May substitute required education degree with additional years of equivalent experience or completed years of college on a one to one basis. With preferred degree, three years of required experience. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html