MD Anderson Veteran Jobs

Job Information

MD Anderson Cancer Center Pharmacy Clinical Informatics Specialist -Oncology Care & Research IS in Houston, Texas

The Pharmacy Clinical Informatics Specialist is a primary support contact and is responsible for maintaining knowledge of the Epic system and pharmacy practices to serve as a bridge between end users and the EHR Team. He/she conducts daily communication with the EHR Team, reviews the software, analyzes business operations, and works with Epic and MD Anderson Clinical/Business Representatives/Subject Matter Experts to tailor the system to fit MD Anderson's needs or to provide technical expertise in the design, implementation, and support of the EHR. On an as needed basis, he/she performs analyses of workflows, data collection, report details, and other technical issues associated with the use of Epic software. He/she is also responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications.

Ideal candidates will have oncology clinical experience

Standards & Testing:

In order to be adequately prepared and trained to build, test and optimize the Epic system, MDA requires that Epic certification be obtained within 180 days of hire. Required certifications must be maintained as assigned.**

  1. Adhere to standard operating procedures and maintain build and testing standards (SME Signoff or governance sign off)

  2. Adhere to the best practices set by IS division as well as MDA policies, procedures, and standards

  3. Prepare documentation as needed for the implementation of enhancements or new technology

  4. Follow documented change control processes

  5. Perform quality control and testing to ensure that solutions are technically sound

  6. Provide clinical and pharmacy expertise including pharmacy law for the development of build and testing standards

  7. Provide clinical and operational pharmacy workflow knowledge to validate test scripts.

Build, Content Management and System Configuration:

  1. Implement and may prioritize requested changes or projects for the system in a timely manner while proactively communicating with end users

  2. Maintain / troubleshoot build within EHR

  3. Modify Epic content as prescribed by the project team & operational leadership

  4. Communicate /participate in the implementation/optimization efforts receive approval from the governing body

  5. Maintain focus on patient safety when analyzing system configuration and enhancements

  6. Perform medium risk system maintenance as needed

  7. Perform routine revisions to meet build metrics

  8. Provide functional expertise with clinical workflow understanding to optimize the design and development of systems

  9. Provide technical expertise for the design and development of systems

  10. Provide clinical and pharmacy expertise for the design and development of module specific EHR tools

  11. Provide pharmacy workflow consultation to study teams and other OneConnect applications with limited/no pharmacy SME availability

  12. Utilize clinical and medication knowledge to review, determine feasibility, build, test, validate, and perform data analytics for Clinical Decision Support requests for patient safety

  13. Complete build requiring extensive pharmacy knowledge: ie, drug-drug interaction, AUC dosing, LTD, drug dosing, CRCL, Investigational medication build

Liaison, Networking Skills and Business knowledge:

  1. Collect information regarding potential system enhancement and workflow resolution to customers

  2. Establish and maintain liaison relationships with customers and OneIS to provide effective technical solutions and customer service

  3. Collaborate with senior analysts to obtain technical and workflow knowledge of business operations

  4. Serve as a pharmacy informatics liaison for panels, task forces, workgroups, committees, and governance as needed

  5. Translate technical build information to clinical customers

  6. Maintain knowledge of current pharmacy law and practices

  7. Utilize baseline pharmacy operations, medication and clinical workflow knowledge to facilitate decision-making regarding OneConnect functionalities.


  1. Provide support and problem resolution to customers

  2. Respond to requests in a timely manner while proactively communicating expectations for procedures, service arrival (ETA), or project deliverables to stakeholders

  3. Participate in after-hours application support and downtime procedures

  4. Serve as an escalation path for non-clinical analysts on call

  5. Obtain technical and workflow knowledge of assigned applications to better troubleshoot and resolve incident

  6. Facilitate issue resolution with Epic technical support

  7. Translate clinical requirements and anticipate implications to technical changes

  8. Serve as a consultant to analysts for issues requiring clinical, pharmacy and medication knowledge


  1. To provide innovative, quality, and sustainable IT solutions and services. Our success is driven by our people through Integrity and Trust, Partnership, and Quality.

  2. Promotes trust, respect, support, and honestly with customers and each other.

  3. Commits to being a good partner focused on building productive, collaborative, and trusting relationships with our customers and each other.

  4. Models a commitment to excellence and strives to continually improve. Achieves desired outcomes, usability, and value that exceed expectations of others and our own.

Other duties as assigned

Education Required:

Degree in Pharmacy from an accredited college of pharmacy.

Experience Required:

Two years pharmacy experience. Must obtain license to practice pharmacy in the State of Texas by the Texas State Board of Pharmacy within 90 days of date of entry into job or a current license to practice pharmacy in the State of Texas and must obtain Epic certification issued by Epic within 180 days of date of entry into job. Must pass pre-employment skills test as required and administered by Human Resources.

Preferred Experience:

Four years of information services and pharmacy related experience to include at least two years of pharmacy related experience.

Oncology clinical experience

Experience in an academic healthcare setting.

Experience at The University of Texas MD Anderson Cancer Center.

EPIC System specific experience a plus.

Experience with basic productive software (i.e. Word, Excel, PowerPoint, Visio)

Certification Preferred:

Epic Beaken

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.

Additional Information

  • Requisition ID: 142254

  • Employment Status: Full-Time

  • Employee Status: Regular

  • FLSA: exempt and not eligible for overtime pay

  • Work Week: Days

  • Fund Type: Hard

  • Pivotal Position: No

  • Minimum Salary: US Dollar (USD) 96,800

  • Midpoint Salary: US Dollar (USD) 127,950

  • Maximum Salary : US Dollar (USD) 159,100

  • Science Jobs: No

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