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MD Anderson Cancer Center Patient Services Coordinator - Pediatrics Unit (Evening / Night) in Houston, Texas

Pediatric is looking for candidates that are flexible, enthusiastic about family and patient-centered care and passionate about pediatrics care. Our 35 bed unit will allow you to care for all pediatrics patients in the following services lines: Pedi oncology, pediatrics surgical, pediatrics stem cell transplant and cellular therapy and young adult stem cell transplant and cellular therapy.

Ideal candidate must have a high school diploma or equivalent and three years recent work experience. Prefer at least one year of recent patient care experience. Good customer services and communication skills is key as you will be interacting with patients, family members, staff and physicians in person and over the phone. Scheduling patient's visits and physician's appointments.

Must be able to work a combined shift of 8 and 12 hours which includes: 3pm – 11pm/11pm-7am and 7pm-7am and 26 out of 52 weekends per year.

Salary Range: $29,600 - $38,000 - $46,400

SUMMARY

Function Coordinates tasks associated with patient services.

Scope Impacts patient care services throughout MDACC.

Essential Job Functions: Greets, provides information and directions to customers. Advises patients and family members of available services. Handles and processes a complex and varied set of documents and situations. Schedules patient visits, physician appointments, diagnostic tests, procedures and treatments.

Communicates pertinent information regarding appointments, scheduling, prepayment and financial counseling to patients, families, physicians, team members and other patient care areas. Interprets and coordinates physician orders. Prepares and maintains appointment templates and/or patient records. Updates relevant patient information in order to maintain an accurate patient record. Reviews and reconciles patient charge documents and collects payments in accordance with established departmental processes and guidelines. Responsible for maintaining confidentiality of patient information. Assists in ensuring a safe environment for patients, co-workers and visitors.

Marginal Job Functions Other duties as assigned.

REQUIREMENTS:

Education: High school diploma or equivalent.

Preferred Education: Bachelors degree.

Experience: Three years of relevant work experience. May substitute additional education for required experience on a one to one basis. Must pass pre-employment skills test as required and administered by Human Resources.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

Additional Information

  • Requisition ID: 127773

  • Employment Status: Full-Time

  • Employee Status: Regular

  • FLSA: non-exempt, eligible for overtime, and is subject to the provisions of the Fair Labor Standards Act (FLSA)

  • Work Week: Evening/Night, Weekends

  • Fund Type: Hard

  • Pivotal Position: No

  • Minimum Salary: US Dollar (USD) 29,600

  • Midpoint Salary: US Dollar (USD) 38,000

  • Maximum Salary : US Dollar (USD) 46,400

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