MD Anderson Cancer Center Patient Services Coordinator - P3 Non OR Recovery - 2nd Shift in Houston, Texas
The ideal candidate for the P3 Patient Services Coordinator positions will have three years of relevant experience to include creating Excel Spreadsheets and strong communications skills.
Greet, orient and answer questions.
Advise patients and family members of available services.
Assist in maintaining a safe environment for patients, co-workers, and visitors.
Demonstrates an understanding of the impact their customer interactions will have in developing positive impressions of Perioperative Enterprise.
Demonstrates excellent customer service to all internal customers through consistent use of customer service standards of Perioperative Enterprise.
Communication with patients and multidisciplinary teams
Act as a front line representative of Perioperative Enterprise, using appropriate
communication skills while discharging responsibilities whether in person or by phone.
Communicate pertinent information regarding appointments, scheduling, and necessary preparations to patients, families, physicians, team members and other patient care areas whether in person, by phone, or electronically.
Record & maintain reports/data, etc. to support operational activities.
Maintain security and confidentiality of patient information at all times.
Handle and process complex and varied documents and situations.
And other duties as assigned
High school diploma or equivalent.
Three years of relevant work experience. May substitute additional education for required experience on a one to one basis. Must pass pre-employment skills test as required and administered by Human Resources.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Requisition ID: 128324
Employment Status: Full-Time
Employee Status: Regular
FLSA: non-exempt, eligible for overtime, and is subject to the provisions of the Fair Labor Standards Act (FLSA)
Work Week: Day/Evening
Fund Type: Hard
Pivotal Position: No
Minimum Salary: US Dollar (USD) 29,600
Midpoint Salary: US Dollar (USD) 38,000
Maximum Salary : US Dollar (USD) 46,400