MD Anderson Cancer Center Medical Assistant (float) - Radiation Oncology Mays Clinic in Houston, Texas
Medical Assistant (float) opportunity in Radiation Oncology Mays Clinic. Ideal candidate will have a minimum of one year of Medical Assistant experience and possess the ability to adapt quickly to changing patient and team needs, assignments and clinic flow.
This position will provide support for the Breast, GU, and Gyn patient population.
Provide service to our customers, including patients, patient caregivers, referring physicians and each other, in a reliable, responsive, safe, friendly and courteous manner.
• Promotes inclusiveness and collegiality by demonstrating respect and professionalism to others at all times
• Models safe, ethical behavior, mitigating risk to the institution through sound business practices, and adherence to MD Anderson's Standards of Conduct, institutional policies and procedures
• Meets time and attendance expectations and responds to requests in a timely manner, communicating expectations for procedures, service arrival, or project deliverables to patients and coworkers
• Admits when wrong, apologize and take steps to resolve a situation to help to patients and coworkers before being asked
Partners with Health Care Team and Effective Communication
a. Responsibilities include completion of clinic assignments as delegated.
b. Understands changes in patient status and reports concerns to appropriate nursing staff.
c. Works with multidisciplinary team members to identify and address patient care needs.
d. Effectively and professionally resolves conflict with team members, provides and receives timely feedback to ensure collaboration and positively impact patient care and patient satisfaction scores.
e. Participates in team and peer evaluations.
f. Demonstrates superior customer service in all interactions with patients, families, visitors, and colleagues.
g. Communicates frequently, honestly and openly
Supports Patients a. Assists nursing staff and physicians with routine patient care services including; collecting information from patients during clinic visits (including taking vital signs, height and weight); filling out appropriate information on FML, disability form and other forms; and maintaining a safe and clean clinic environment.
b. Participates in activities that maintain compliance with regulatory agencies including overseeing that all supplies are stored, organized, labeled and within their expiration date.
c. Use effective customer service skills to meet the needs of patient family and staff.
d. Other duties as assigned
Work Environment :
a. Maintains environment in a clean, safe, and orderly manner.
b. Maintains department and institutional competencies and adheres to legal and regulatory requirements.
c. Participates in department projects focused on improving patient outcomes.
a. Demonstrates knowledge and utilization of computers, equipment, and software programs to enter patient data, access information, and communicate with the multidisciplinary team.
b. Successfully completes required on-line training.
c. Demonstrate accountability by reviewing electronic/written communication from the Division of Radiation Oncology and MDACC.
Required: High school diploma/equivalent. Graduate of an approved Medical Assistant program or US Military medical services training program.
Preferred: Associate's degree
Required: One year Medical Assistant experience. With preferred degree no experience required.
Preferred: Experience in a fast-paced clinical setting. Strong communication, organizational and customer service skills.
Required: Certified or eligible to be certified by one of the following based on Medical Assistant experience or preferred education: Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) Registered Medical Assistant (RMA) by the American Society of Medical Technologists (AMT) Certified Clinical Medical Assistant (CCMA) by the National Healthcareer Association (NHA) National Certified Medical Assistant (NCMA) by the National Center for Competency Testing (NCCT)
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Requisition ID: 125659
Employment Status: Full-Time
Employee Status: Regular
FLSA: non-exempt, eligible for overtime, and is subject to the provisions of the Fair Labor Standards Act (FLSA)
Work Week: Days
Fund Type: Hard
Pivotal Position: No
Minimum Salary: US Dollar (USD) 28,800
Midpoint Salary: US Dollar (USD) 36,000
Maximum Salary : US Dollar (USD) 43,200