MD Anderson Cancer Center Education Coordinator, Patient Access Services in Houston, Texas

Education Coordinator, Patient Access Services

Location: United States, Texas, Houston, Houston (TX Med Ctr) at https://mdanderson.referrals.selectminds.com/jobs/13242/other-jobs-matching/location-only

Managerial/Professional at http://mdanderson.referrals.selectminds.com/landingpages/managerialprofessional-opportunities-at-md-anderson-cancer-center-11

Hospital & Clinics 710377

Requisition #: 117730

The Patient Access Services Education Coordinator is to determine the best training methodology, develop training materials, and deliver training and educational programs within Patient Access Services. Works with Patient Access Services Units to develop process improvement strategies.

JOB SPECIFIC COMPETENCIES

Designs Training Materials Uses extensive knowledge of patient access services work processes to determine best training methodology and designs training materials for groups and individuals.

Delivers Training Instruction Consistently and accurately delivers training instruction to new and existing staff.

Designs Evaluation Instruments Designs evaluation instruments to measure accomplishment of competencies.

Performance Improvement Works collaboratively with other departments to develop performance improvement strategies.

Employment Status: Regular

Employment Type: Full-Time

FLSA Status: Exempt

Salary Range: $44,800 - $57,400 - $70,000

EDUCATION:

Required: Associate's degree in Business Administration or related business specialty.

Preferred: Bachelor’s degree in Education, Business, Psychology or Training and Development

EXPERIENCE:

Required: Three years experience in healthcare, insurance or related field. May substitute required education degree with additional years of equivalent experience on a one to one basis.

Preferred: Three years experience in Patient Access.

LICENSE/CERTIFICATION:

Preferred: One Connect certified/credentialed, CHAA/CHAM or Teaching Certification

OTHER:

Required: Must pass pre-employment skills test as required and administered by Human Resources.

WORKING CONDITIONS:

Frequency

Deadlines

Sedentary Environment

Constant 67-100%

PHYSICAL DEMANDS:

Frequency

Weight

Standing

Walking

Sitting

Reaching

Lifting

Pushing/Pulling

Keyboarding

Carrying

Frequent 34-66%

Occasionally 11-33%

Frequent 34-66%

Occasionally 11-33%

Frequent 34-66%

Frequent 34-66%

Constant 67-100%

Frequent 34-66%

5-10 lbs

5-10 lbs

5-10 lbs

COGNITIVE DEMANDS:

Oral Communication

Attention to detail

Multitasking

Interpersonal Skills

Giving and Receiving Constructive Feedback

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html