MD Anderson Cancer Center Coordinator, Research Data - Behavioral Science in Houston, Texas
Title: Coordinator, Research Data - Behavioral Science
Behavioral Science provides research-driven clinical care to promote a healthy lifestyle and encourage changes to reduce cancer risk, improve adherence to cancer treatment, enhance survivors' coping with long-term consequences of cancer treatment and provide a model of optimal care for cancer-related psychosocial and behavioral issues. The model will provide a setting for translational research in cancer-related lifestyle changes and psychosocial interventions, and training for behavioral health care providers.
The Coordinator, Research Data is responsible for activities associated with cancer prevention and smoking cessation projects, which impact behavioral science research protocols. The primary purpose is to perform basic level-specific activities related to research projects and studies, requiring judgment, initiative, and independent decision making. This position is 100% phone screening - recruiting for various studies, logging calls into the database & checking voicemails. Some customer service experience or research experience is ideal.
JOB SPECIFIC COMPETENCIES
Data Collection/Data Entry/Chart Review
Primary Phone screener across multiple protocols. Administer questionnaires, both over the phone and in person. Verify participant-provided information. Enter data collected during phone screening and into the appropriate databases per protocol specific timelines (i.e., Meeting Room Manager and access databases). Participate in self audits as well as phone screen checking of others to ensure accuracy and integrity of data collection, and resolve discrepancies from monitoring visits.
Answer questions and correspond with study participants via phone, mail, or e-mail. Mail or email reminder letters and other participant-related correspondence. Communicate with PI, Research Manager, Medical team, Study Coordinator(s, supervisor, data team, and space providers through oral and written communication regarding project related issues and/or patient care issues. Follow up with participants as required and coordinate contact with medical team or counselors when necessary. Attend and participate in biweekly project meetings aimed at discussing recruitment goals/status, protocol and/or procedural changes.
Communicates missing research data to the physician and/or research nurse. Interacts with members of interdisciplinary team inter and intra-departmentally to request information and verify the status of ongoing projects. Communicates clearly in telephone and email communications and face-to-face encounters with institutional and other personnel. Receives, places, and transfers calls using appropriate etiquette; responds to information requests with courtesy, accuracy, and respect for confidentiality. Faxes documents to other institutional departments and outside organizations/physician offices as requested. Utilizes and accesses departmental/institutional e-mail to send and receive documents and messages via computer. Manages calls from study line by forwarding them to the appropriate study database or staff for calling.
Documentation, Record Keeping and Forms Processing
Documents study specific information appropriately in the research source document and/or databases as needed. Enters protocol-specific data points into the appropriate database. Reviews data forms for completeness and updates as needed. Creates, prints, and distributes forms using computer and printer. Utilizes computer for word processing, spread sheets and retrieve patient data.
Other duties as assigned
Education Required: High school diploma or equivalent.
Experience Required: Two years of related experience. May substitute required experience with completed years of college on a one to one basis.
Schedule: Mon - Fri 8-5pm
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html